Training Workshops
The following workshops will prepare you to comply with the Accessibility for
Ontarians with Disabilities Act (AODA) and the Standards that have become
law under it.
Implementing Accessibility Standards for Customer Service
Highly practical session designed for staff who are responsible for
implementing the Accessibility Standards for Customer Service. During this
session you will: receive a detailed review of the Standard; develop a draft
implementation plan; identify your training needs; begin to develop the
required policies and procedures and accommodation strategies.
Fulfilling the Training Requirements of the Accessibility Standards for
Customer Service
This workshop may be offered as a 1 hour, 2 hour or 3 hour session to
address the training required by the Accessibility Standards for Customer
Service. The very popular experiential exercises are included in the 2 and 3
hour training sessions. Some of the topics required for training include how
to interact and communicate with people with different disabilities; how to
provide your goods and services to people with disabilities; and your
business's specific accessible customer service policies, procedures and
practices. To fulfill the training requirement training sessions may be
customized to your specific business needs.
Implementing the Integrated Accessibility Standard: Preparing for
Compliance
This practical session addresses the requirements of the Integrated Standard
including accessibility standards for Information and Communication,
Employment, and Transportation. Businesses that are not involved in
providing transportation services may prefer to omit the transportation
standards component from this workshop. This workshop will include a
review of the relevant areas of the Integrated Standard and practical
implementation strategies.
The Accessibility Standards under the AODA (Five Subject Areas)
This workshop includes a review of the Accessibility Standards for Customer
Service and the additional standards including: Information and
Communication, Employment, Transportation and the Proposed Built
Environment Standard.
Accessibility Standards for Customer Service: Ontario Regulation 429/07
This workshop provides a detailed review of the regulation, its interpretation
and implications for your organization. Learn which policies, procedures and
practices are required, the training requirements, reporting requirements and
more.
Ontarians with Disabilities Act (AODA) and the Standards that have become
law under it.
Implementing Accessibility Standards for Customer Service
Highly practical session designed for staff who are responsible for
implementing the Accessibility Standards for Customer Service. During this
session you will: receive a detailed review of the Standard; develop a draft
implementation plan; identify your training needs; begin to develop the
required policies and procedures and accommodation strategies.
Fulfilling the Training Requirements of the Accessibility Standards for
Customer Service
This workshop may be offered as a 1 hour, 2 hour or 3 hour session to
address the training required by the Accessibility Standards for Customer
Service. The very popular experiential exercises are included in the 2 and 3
hour training sessions. Some of the topics required for training include how
to interact and communicate with people with different disabilities; how to
provide your goods and services to people with disabilities; and your
business's specific accessible customer service policies, procedures and
practices. To fulfill the training requirement training sessions may be
customized to your specific business needs.
Implementing the Integrated Accessibility Standard: Preparing for
Compliance
This practical session addresses the requirements of the Integrated Standard
including accessibility standards for Information and Communication,
Employment, and Transportation. Businesses that are not involved in
providing transportation services may prefer to omit the transportation
standards component from this workshop. This workshop will include a
review of the relevant areas of the Integrated Standard and practical
implementation strategies.
The Accessibility Standards under the AODA (Five Subject Areas)
This workshop includes a review of the Accessibility Standards for Customer
Service and the additional standards including: Information and
Communication, Employment, Transportation and the Proposed Built
Environment Standard.
Accessibility Standards for Customer Service: Ontario Regulation 429/07
This workshop provides a detailed review of the regulation, its interpretation
and implications for your organization. Learn which policies, procedures and
practices are required, the training requirements, reporting requirements and
more.
| Copyright 2011 Accessibility Consultants and Trainers All rights reserved. |
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For additional information contact:
Jennifer Miller
Email: jmiller@aodaconsultants.com or jmiller@accessstandards.com
Phone: 905 - 332 - 3682
Cell: 905 - 483 - 8322
City: Burlington, Ontario
Jennifer Miller
Email: jmiller@aodaconsultants.com or jmiller@accessstandards.com
Phone: 905 - 332 - 3682
Cell: 905 - 483 - 8322
City: Burlington, Ontario
